To request a return or exchange, please email us at service@thethingsbetween.com within 14 days of your purchase or delivery date. Be sure to include your order number and reason for return.
Items may also be returned or exchanged in-store at our ROW DTLA location:
 767 S. Alameda Street, Suite 196, Los Angeles, CA 90021
 In-store returns/exchanges are only eligible for store merchandise.
To be eligible for a return or exchange:

Customers are responsible for return shipping costs. Refunds are processed once items are received and may take 7–10 business days to appear on your statement.
All sale items, home goods, and accessories are final sale. No returns, exchanges, or refunds.